Multifamily & Office Pickup & Delivery

Dry cleaning is any cleaning process for clothing and textiles using a solvent other than water. Tide Cleaners uses GreenEarth cleaning solvent. GreenEarth Cleaning is the world's largest brand of environmentally friendly dry cleaning. The GreenEarth brand name refers to an exclusive dry cleaning process that replaces the petrochemical solvents traditionally used in dry cleaning with liquid silicone. Liquid silicone is an odorless, colorless solution that is an excellent carrier for detergents, has ideal properties for fabric care and is better for the environment. Please visit www.greenearthcleaning.com for more information about GreenEarth.

Our dry cleaning professionals clean each garment according to its individual Care Label.

Home remedies can place your garment at risk for effective stain removal and for fabric damage. So bring them to us! Our knowledgeable cleaners will remove the stain while keeping the type of material, colorfastness and the cause of the stain in mind in order to gently yet effectively remove the imperfection.

Our wedding gown preservation specialists carefully examine your gown to determine the most suitable method of cleaning. Throughout the process your gown will be inspected again and again. While usual wedding dress cleaning cannot protect or guarantee against oxidation or "yellowing," our advanced GreenEarth preservation system guarantees that your gown will stay as perfect as the day you wore it down the aisle. Your dress will be carefully sealed in an acid-free inner box that controls humidity. Our sealed packaging allows you to view your gown and veil at any time, while protecting the gown from mold, mildew, insect damage and oxidation. The inner box is placed in an attractive, durable, long-term storage chest for additional safety.

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Our prices are competitive in the Austin and Houston Dry Cleaning market. Our consistent focus is to provide our guests with excellent guest service as well as exceptional quality cleaning.

Enter your zip code here to find the location closest to you.

With 36 Houston dry cleaning locations and 2 in Austin, our hours vary slightly. For specific location information please enter your zip code on our location page.

We are pleased to complete your alterations in approximately 1 — 3 business days.

Our night drop box allows guests to drop off their items during non-business hours. Just ask one of our employees for a Express Bag in order to utilize this service.

Our secure locker system allows pre-paid guests to pick up their orders during non-business hours. We provide a unique four digit code for our guests to access the lockers anytime, day or night.

Every month we offer a printable promotion available on our website.

Tide Cleaners uses GreenEarth cleaning solvent. GreenEarth Cleaning is the world's largest brand of environmentally friendly dry cleaning. The GreenEarth brand name refers to an exclusive dry cleaning process that replaces the petrochemical solvents traditionally used in dry cleaning with liquid silicone. Liquid silicone is an odorless, colorless solution that is an excellent carrier for detergents, has ideal properties for fabric care and is better for the environment. Please visit www.greenearthcleaning.com for more information about GreenEarth. Also read about our other practices as green cleaners in Houston.

When a garment is cleaned in water, the yarns swell causing the clothing to receive more agitation in the washing process. In dry cleaning this dynamic does not occur, therefore prolonging the life of your garment.

Occasionally, manufactures do not select an interfacing that is compatible with the fabric on the shirt. Therefore, shrinkage occurs causing a ‘puckering’ effect.

We request that delivered charges are paid by credit card.

Our PCI compliant point of sale system ensures the best possible security for our guests.

Special instructions can be communicated by attaching a note to specific garment.

No, it is not necessary for anyone to be home for pickup and/or delivery service.

Service times are from 8 a.m. to 8 p.m.

Yes, you and your Delivery Concierge will discuss a designated area for your garments that you feel comfortable using.

Delivery times can be expedited by requesting a pickup before 8 a.m. or dropping off at your closest location for next-day delivery.

Pickup frequency is based on your service type. We can come by twice a week on a set schedule or only when you request an On Demand pickup online.

We offer 4 different service types to accommodate everyone’s needs. We can help you select the right service type for yours.

There is no minimum order requirement for service. However, we do have a small flat rate fee for delivery.

You signup online, call (1-833-843-3253) or email our Concierge.

Weather is unpredictable however; your Delivery Concierge will never intentionally leave any garments in the rain.

Our Concierge is available Monday - Friday from 8 a.m. until 5 p.m. to answer your questions.

Tide Cleaners is closed all major holiday and will not have pickup and delivery service available.

When possible bags should be left in a covered area from any unexpected weather.

Service can be temporarily suspended by setting a vacation date range from your online account. You can also email the Concierge to set the vacation dates.

It is not required to complete any time of forms for your garments.

Coupons are still accepted while using pickup and delivery service. Coupons should be securely placed inside of your personal laundry bag(s).

Delivery area can be determined by entering the service address in here.

You can use any disposable bag to hold the household items. Temporary Bag ID Tags can be printed from your online account.

The most seamless way to pay at Tide Cleaners is by adding your Credit Card On File, online through Tide Cleaners Guest Connect, or in the future through the Tide Cleaners mobile app (available on iOS or android). Once you add your Credit Card On File we simply charge you upon delivery.

At this point, we only accept payment via credit card.

Our secure PCI compliance point of sale system ensures the best possible security for our guests.

The easiest way to set permanent special instructions on your account is to email our team at Delivery Concierge.

For one-time special instructions, please provide them by adding a note inside your order to a specific item or email them on the day of the pickup to Delivery Concierge, and our team will make sure they get added to your order.

(For Buildings WITH Tide Cleaners Anytime℠ Lockers Or DropBox)

It is not necessary for anyone to be at your Apartment or Office to receive our pickup/delivery service. New guests can put a note & their clothes in a temporary bag, with the personal info used to sign up for service (Name, Phone, Address, Email), and place their bag in a Tide Cleaners DropBox.

(For Buildings WITHOUT Lockers Or A DropBox)

It is not necessary for anyone to be at your Apartment or Office to receive our pickup/delivery service. Simply coordinate with your leasing office or building security that Tide Cleaners will be coming by to pickup & deliver your dry cleaning. They'll make suggestions on where we can deliver the hanging clothes.

Then place an order, let Tide Cleaners know you will be leaving your clothes in the leasing office OR with a leasing agent OR with the buildings front desk. If you have any difficulties, feel free contact our Delivery Concierge - our team is always happy to help!

(For Buildings WITH Tide Clean Closet Lockers Or DropBox)

Clothes placed in the DropBox by 9am, on a regular business day, will be returned on the schedule provided by your building.

(For Buildings WITHOUT Lockers Or A DropBox)

Our highly trained Valet arrives between 8am - 7pm. (In the future Tide Cleaners will provide tighter time window scheduling).

Delivery times can be expedited by requesting a pickup online or before 9 a.m. or dropping off at your closest store location for next day delivery.

(For Buildings WITH Tide Clean Closet Lockers Or DropBox)

Clothes placed in the DropBox by 9am, on a regular business day. Pickup frequency is based on your buildings service schedule.

(For Buildings WITHOUT Lockers Or A DropBox)

Pickup frequency is based on your service type. We can come by twice a week on a set schedule or only when you request an On Demand pickup online.

We offer 4 different service types to accommodate everyone's needs. We can help you select the right service type for yours.

There is no minimum order required for the pickup delivery service.  However we do have an order minimum in store or via pickup and delivery on Tide Wash, Dry & Fold orders.

(For Buildings WITH Tide Clean Closet Lockers Or DropBox)

Simply register here or call (1-833-843-3253), or if you have any difficulties feel free to contact our Delivery Concierge - our team is always happy to help!

New guests can put a note & their clothes in a temporary bag, with the personal info used to sign up for service (Name, Phone, Address, Email), and place their bag in a Tide Cleaners DropBox.

(For Buildings WITHOUT Lockers Or A DropBox)

Simply coordinate with your leasing office or building security that Tide Cleaners will be coming by to pickup & deliver your dry cleaning. They'll make suggestions on where Tide Cleaners can deliver the hanging clothes.

You can schedule your first pickup on our website (TideDryCleanersTX.com) or call (1-833-843-3253). Let Tide Cleaners know you will be leaving your clothes in the leasing office OR with a leasing agent OR with the buildings front desk. New guests can put a note & their clothes in a temporary bag, with the personal info used to sign up for service (Name, Phone, Address, Email).

If you have any difficulties, feel free contact our Delivery Concierge - our team is always happy to help!

Our Delivery Concierge is available Monday - Friday from 8 a.m. until 5 p.m. to answer your questions.

Tide Cleaners is closed all major holiday and will not have pickup and delivery service available.

(For Buildings WITH Tide Cleaners Anytime℠ Lockers Or DropBox)

New guests can put a note & their clothes in a temporary bag, with the personal info used to sign up for service (Name, Phone, Address, Email), and place their bag in a Tide Cleaners DropBox.

Existing guests will leave their Tide Cleaners Express Bag in the DropBox by 9am, on a regular business day, will be returned the promised scheduled day.

(For Buildings WITHOUT Lockers Or A DropBox)

Simply coordinate with your leasing office or building security that Tide Cleaners will be coming by to pickup & deliver your dry cleaning. They'll make suggestions on where Tide Cleaners can deliver the hanging clothes.

You can schedule your first pickup on our website (TideDryCleanersTX.com) or call 1-833-843-3253. Let Tide Cleaners know you will be leaving your clothes in the leasing office OR with a leasing agent OR with the buildings front desk. New guests can put a note & their clothes in a temporary bag, with the personal info used to sign up for service (Name, Phone, Address, Email).

Existing guests will leave their Tide Cleaners Express Bag in the leasing office or in the lobby with building security.

If you have any difficulties, feel free to contact our Delivery Concierge - our team is always happy to help!

Coupons are still accepted while using pickup and delivery service. Coupons should be securely placed inside of your personal laundry bag(s).

Delivery area can be determined by entering the service address in here.

Contact your local Tide Cleaners store to start. You can place your order in any bag you choose, and we'll return it in a reusable Wash & Fold bag for your future orders.

We stick with our favorite detergent, Tide. If you prefer an unscented wash cycle, let us know when you place your first order. We save your preferences for future orders.

That's a great question. A typical laundry load weighs 8-10lbs. The average person will wear about 15-18lbs of laundry in a week. Add in towels and you land at an average of 20lbs. But what is average? Keep in mind, that we weigh clothes when they are dry, at their lightest weight. If you dry-clean a majority of your clothes, you may only have 10lbs per week and if you're active, you may have up to 30lbs.

There is no minimum order size for your Wash & Fold order.

If you are like us, you like your home clean and organized. Nothing creates a tidy environment like retail-style folding. Your clothes come back impeccably folded and hand-packaged, ready to immediately be put away on shelves or drawers.

Things that you would want to be dry-cleaned or ironed/pressed are not Wash & Fold. Wool items, silk items, suits, most dresses, or your finer garments should not be put through Wash & Fold service.

If an incident occurs where we are at fault, we quickly resolve the issue no matter what it takes, including replacement or reimbursement.

You do not need to sort your laundry. We handle all preparation before the wash including sorting, checking pockets, and checking for stains. All you need to do is place your clothes in a bag, we'll handle the rest.

Tide Cleaners prices by the pound so there's no need to worry about how full your bag is, or even how many bags you have. Pricing varies by location so contact your store for the latest information.

You can place anything that would typically go into a washing machine. Items that require pressing are not included.

We weigh your laundry as soon as it comes in, before any washing so that your laundry is dry and at its lightest.

Wash & Fold laundry service covers anything you'd normally put in a machine. Think basic laundry - t-shirts, underwear, socks, sheets, and towels. Anything that doesn't require pressing.

If you brought your laundry into a store, we'll have it ready in two-business days. If you used our free delivery service, we'll bring it back to your home in two-business days, or your next scheduled route day.

We do not have the capacity to offer hand wash or hang dry service.